Try Oral-B for 180 days, starting from the day of purchase. If you are not 100% satisfied, receive a full refund via cheque. No questions asked. For a full refund, please return your product along with your name, address, contact phone number, and the original purchase receipt indicating purchase price and date to the address below.
Mailing Address (Australia)
Oral-B Money Back Guarantee, PO Box 6303, Frenchs Forest NSW 2086, Australia
Mailing Address (New Zealand)
Oral-B Money Back Guarantee, Private Bag 47908, Ponsonby, Auckland 1144, New Zealand
For more details, please contact our AU consumer hotline 1800 782 437 or
NZ consumer hotline 0800 800 909.
Your Oral-B toothbrush must be returned in its original packaging and be postmarked no later than 180 days after the date of purchase. Please allow 30 working days for handling. The shipment cost to return the product is the responsibility of the consumer.
Sorry: No refunds will be made for any Oral-B product damaged by accident, neglect, unreasonable use or lost in the post. Terms and conditions apply. For further details please contact our customer service.
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